PEACE
OF MIND
GUARANTEED
Your website and applications work flawlessly while we handle updates, security, performance and everything technical behind the scenes.
THE PROBLEM
Without ongoing maintenance, your digital presence becomes a liability instead of an asset
No In-House Tech Team
Most businesses can't justify hiring full-time developers for occasional updates and maintenance. You need technical expertise on demand without the overhead of permanent staff.
Security Vulnerabilities
Outdated plugins, frameworks and dependencies become security holes. Hackers specifically target sites running old software because they know the vulnerabilities.
Downtime Costs Money
When your site goes down or breaks, you lose revenue every minute it stays offline. Emergency fixes cost far more than proactive maintenance ever would.
Technical Debt Accumulates
Skipped updates and deferred fixes pile up over time. Eventually your codebase becomes so outdated that even simple changes require expensive rebuilds.
OUR SOLUTION
Ongoing optimisation and proactive monitoring that keeps your digital assets running at peak performance
Proactive Maintenance
We monitor your systems 24/7 and catch issues before they become problems. Regular updates, security patches and performance optimisation keep everything running smoothly.
Expert Technical Team
Get access to experienced developers and technical specialists without hiring full-time staff. We become your on-demand tech team for updates, fixes and enhancements.
Complete Peace of Mind
Focus on running your business while we handle all the technical details. Regular backups, security monitoring and performance reports keep you informed without the stress.
WHAT'S INCLUDED
Monthly Maintenance & Updates
Regular updates to keep your platforms current and secure.
- Core software updates
- Plugin and dependency upgrades
- Compatibility testing
- Performance optimisation
Performance Monitoring
Track metrics and catch slowdowns before users notice.
- Uptime monitoring
- Speed and load time tracking
- Database optimisation
- Resource usage analysis
Bug Fixes & Troubleshooting
Quick resolution when things don't work as expected.
- Issue diagnosis and repair
- Browser compatibility fixes
- Mobile responsiveness
- Integration troubleshooting
Security Updates
Stay protected against the latest threats and vulnerabilities.
- Security patch installation
- Vulnerability scanning
- SSL certificate management
- Malware monitoring
Backup Management
Automated backups ensure you never lose critical data.
- Daily automated backups
- Offsite backup storage
- Quick restore capability
- Backup testing and verification
Priority Support
Get help when you need it most with guaranteed response times.
- Email and ticket support
- Emergency assistance available
- Technical consultation
- Strategy and planning advice
Feature Enhancements
Included hours for small improvements and new features.
- Content updates
- Design tweaks
- New page creation
- Feature additions
Monthly Reporting
Stay informed with detailed reports on system health and activity.
- Uptime and performance metrics
- Security scan results
- Work completed summary
- Recommendations for improvements
SUPPORT TIERS
Choose the level of support that matches your needs and budget
$299 - $599 NZD
per month
Essential maintenance for small sites and straightforward applications.
- Monthly software updates
- Security monitoring & patches
- Daily backups
- Performance monitoring
- 2-4 hours development time
- Email support (48hr response)
- Monthly performance report
Best for: Brochure sites, small business websites, simple web apps
$599 - $1,199 NZD
per month
Comprehensive support for growing businesses with active digital presence.
- Everything in Basic tier
- Weekly software updates
- Advanced security monitoring
- Performance optimisation
- 5-8 hours development time
- Priority email support (24hr)
- Phone support available
- Detailed monthly analytics
Best for: E-commerce sites, SaaS platforms, business-critical applications
$1,199 - $1,799+ NZD
per month
White-glove service for complex applications and high-traffic platforms.
- Everything in Professional tier
- On-demand updates
- Dedicated technical account manager
- Advanced performance tuning
- 10-15+ hours development time
- 24/7 emergency support
- Phone and video consultation
- Custom reporting dashboard
- Strategic planning sessions
Best for: Enterprise platforms, high-traffic sites, mission-critical systems
SUCCESS STORIES
Zero Downtime in 2 Years
Before
- Site went down 3-4 times per year
- Each outage cost $3,000+ NZD in lost sales
- Slow load times during peak hours
- Security breach compromised customer data
After
- Professional tier maintenance plan
- Proactive monitoring and updates
- Performance optimisation implemented
- Security hardening and regular scans
Results
- 100% uptime for 24+ months
- 40% faster average page load
- Zero security incidents
- $12,000+ NZD in prevented downtime costs
60% Cost Reduction
Before
- Paying $3,000/month NZD for freelance developers
- Inconsistent availability and response times
- No proactive monitoring or maintenance
- Bugs would linger for weeks
After
- Switched to Enterprise tier at $1,199/month NZD
- Dedicated account manager assigned
- 24/7 monitoring with instant alerts
- Monthly strategy sessions included
Results
- $21,600 NZD annual savings
- Guaranteed 24-hour response times
- Average bug fix time under 4 hours
- 30% improvement in customer satisfaction
PRICING & TIMELINE
Transparent monthly pricing that costs less than a single emergency fix
Monthly Investment
Based on site complexity and support level needed
- Small sites: $299 - $599/month NZD
- Medium complexity: $599 - $1,199/month NZD
- Enterprise systems: $1,199 - $1,799+/month NZD
Getting Started
From consultation to active monitoring
- Day 1-2: Site audit and assessment
- Day 3-4: Setup monitoring and backups
- Day 5-7: Initial updates and optimisation
- Ongoing: Proactive maintenance begins
What Affects Pricing
Factors that influence monthly cost
- Number of sites or applications
- Technology stack complexity
- Traffic volume and usage
- Required response time
- Development hours included
- Integration with third-party services
Flexible Agreements
Month-to-month contracts available with no long-term commitment required. We earn your business every month through excellent service, not by locking you into lengthy agreements.
FREQUENTLY ASKED QUESTIONS
What happens if I need emergency support outside business hours?
+Can I upgrade or downgrade my support tier?
+What if I need more development hours than my tier includes?
+Do you support websites built by other developers?
+How quickly can you fix bugs or issues?
+Are backups included in all tiers?
+What's not covered under maintenance plans?
+How do I know what work you've done each month?
+PROTECT YOUR DIGITAL ASSETS
Get a free site audit and custom maintenance plan. See exactly what needs attention and how we can help.